Do-It-Yourself IT

Small business owners are known for wearing many hats- manager, sales representative, marketer… Now “IT consultant” can be added to the list.

Corporate spending on IT has slowed down just as numerous studies and forecasts predicted earlier this year. And according to John Chambers, Cisco Systems Inc’s Chief Executive, we can expect the slowdown in tech spending to drag on for several more months.

This trend belies a struggle that countless small business owners are facing as they try to run a successful small business in a cooling economy. Small businesses must strike a delicate balance between investing in the IT solutions that will keep them competitive, productive, and efficient, while tapping into a drying well of resources.

In an effort to conserve capital, many in the small business world are becoming their own IT experts, getting their education from the various free tutorials, primers, and articles offered on the Web.

One company to recently enter the fray is bMighty.com with its new Server How-To Center- a free collection of tips, tricks, and hints for everyone from beginners to experts on how to choose and install a server.

For the determined business IT expert wanna-be there is certainly no shortage of information.

The question is, however, if this strategy pays off in the long-run as IT solutions get more advanced and integrated, yet more vulnerable. Making a mistake in network security, for example, can lead to devastating breech of sensitive information.

Every small business should examine their own unique circumstances before choosing how (and on whom) to spend their IT dollars.

The Case for Connectivity: Why Small Businesses Need to Invest in IT

I have written several posts about topics in business technology including the hyperconnected workforce, the use of open source software, methods of teleconferencing, and recently a brief primer on smartphones for the uninitiated.

Among all of these posts there is a central theme: Small businesses are operating in a world where Information Technology is extensively changing the way people live and work. The emergence of Web 2.0 and the proliferation of versatile mobile devices supports a culture of instant information and global connection. People are not only itching to share both themselves and their knowledge with the world, but they want their own queries to be fulfilled efficiently and accurately.

Small businesses should take note. In order to run a successful business these days, it is essential that you get a foothold in several key areas, namely:

• The Internet. Don’t underestimate the power of the Web on your bottom line. A Web presence, no matter how small or basic will let online users know that you exist. Even if you do not have a website, it is essential that you register your business by any local search engines as well as relevant Point of Interest databases.

• Mobile Technology. This is extremely important if your small business has employees who do field work (work outside of the office) or who frequently go on business trips. According to research conducted last year by Aberdeen Group, 48% of nearly 700 respondents stated that the challenge of managing a decentralized workforce was a prime motivation behind investment in mobile business solutions, while 33% stated that the motivation stemmed from trying to reduce operational costs.

• Software as a service (SaaS). On-demand software (also called software-as-a-service or SaaS) may be the perfect solution for many small businesses that are lacking the infrastructure to effectively operate various aspects of a business such to payroll processing, and reporting on sales and marketing. These software applications that are leased over the Web or to mobile devices from an outside vendor. There are also industry-specific SaaS programs designed to help businesses operated more efficiently.

• Proper data security. To be successful these days small businesses need to know how to properly protect any sensitive business data and customer information including as names, social security numbers, pin numbers and access codes. You can do this by installing up-to-date anti-virus software on all computers, setting up a corporate firewall, securing your mobile devices, and making sure that you have a reliable method of data backup.