Make Way for the Tech Savvy Small Business

A few months ago, bMighty.com’s Fedric Paul points out in his “bMighty manifesto” an important trend that is dramatically enhancing the way small businesses operate.

Gone are the days when cutting edge technology belonged solely to big corporations and institutions. Today consumers and small businesses alike have access to a wealth of computing applications, equipment, and devices brimming with power and sophistication. We’re talking about advanced mobile technologies, data-center consolidation, server virtualization, SaaS, PaaS, outsourced data security and backup, and cloud computing. This technology, coupled with the natural flexibility and affinity for innovation inherent to many small businesses, may actually give them a competitive advantage over larger companies.

As further testimony to this trend, a recent post at Informationweek pointed to the fact that many tech firms are actually optimistic about the continued growth of these technologies even as sales in other industries are stagnating and declining in response to a weakened economy. A significant part of this market consists of small businesses eager to trim operating expenses and improve the efficiency and efficacy of their operations.

As technology continues to advance, and more people get comfortable with the idea of using it for their businesses, we can expect the emergence of population of tech savvy small businesses that will keep the big guys on their toes.

 

Business Travelers Fall Short in PC Security

Even with all the talk these days about business data security it seems we still have a long way to go…

According to a recent study sponsored by Dell conducted by PC security researcher Larry Ponemon, business travelers lose about 12,000 PCs each week in US airports (that works out to approximately 600,000 a year!), and more than 65% of these laptops are never recovered. Though most of these PC’s (53%) contain confidential business information, 65% of those who carry it do not take steps to protect it, and 16% of the professionals polled said that if they their laptops were “lost when traveling on business,” they would do “nothing.”

These statistics are staggering to say the least. It underscores a general lack of education and attentiveness to data security among business professionals and the companies they work for.

But the very presence of this apathy is puzzling. Businesses these days face many internal and external threats that can compromise their sensitive data. Given the fact that a business’ credibility and value is often determined by how well it can secure this information, the question is why is this happening?

Dell published the results of the survey in conjunction with an announcement of several new, reasonably-priced PC security services including, laptop tracking and recovery, remote data delete, and hard drive data recovery.

All these services will certainly make it easier for businesses to secure the information on their employees’ laptops, but it seems to be a band-aid solution to a problem of attitude.

Scalable Storage Solutions for Small Businesses

One of the biggest issues facing many small businesses these days is Data Storage (that’s capital “D,” capital “S”). An emphasis on data storage really involves several factors, such as managing a large data capacity and intense data flows, setting up proper data security systems and reliable data backup solutions, and making sure all the data is organized and usable. So when we say scalable storage we don’t just mean a solution that can be easily expanded and upgraded to handle newer technologies and increased data flow, but also one that provides data reliability, security, and usability.

What are your Options?

• Upgrade your existing equipment. If you have used up much of your available hard disk space, you can purchase a new internal drive to increase your processing power and storage capacity.

• Add external enclosure or external USB hard drive. An external enclosure for an internal hard drive offers a good combination of performance, reliability, and scalability and can be used with one or more servers. External USB hard drives usually come with back-up software, and most have a one-touch back-up button.

• Get an NAS server. A network-attached storage device (NAS) is by far the most practical (but expensive) storage solution for many small businesses in terms of versatility, scalability, and management. A NAS is a dedicated server that can store software to be used by multiple computers on a network and also back-up files. Look for units that have two or more SATA, SATA II, or SCSI RAID-configured hard drives.There are several leading NAS manufacturers that offer comprehensive customer support. Check out HP StorageWorks 9100 Extreme Data Storage System, Dell’s PowerVault MD3000i, and Sun’s open source storage server that supports the Zettabyte File System and the OpenSolaris operating system on its Thumper hardware.

• Look into Online Storage. There are many companies offering online backup and security solutions. Small businesses may opt for this method to avoid purchasing costly equipment and having to manage the data. But do your research before choosing this solution. Data security and speed (you really need a fast Internet connection for this) are two factors to consider. Also, only do business with an established company. Click here for a list and review of the major online storage companies.

The Case for Connectivity: Why Small Businesses Need to Invest in IT

I have written several posts about topics in business technology including the hyperconnected workforce, the use of open source software, methods of teleconferencing, and recently a brief primer on smartphones for the uninitiated.

Among all of these posts there is a central theme: Small businesses are operating in a world where Information Technology is extensively changing the way people live and work. The emergence of Web 2.0 and the proliferation of versatile mobile devices supports a culture of instant information and global connection. People are not only itching to share both themselves and their knowledge with the world, but they want their own queries to be fulfilled efficiently and accurately.

Small businesses should take note. In order to run a successful business these days, it is essential that you get a foothold in several key areas, namely:

• The Internet. Don’t underestimate the power of the Web on your bottom line. A Web presence, no matter how small or basic will let online users know that you exist. Even if you do not have a website, it is essential that you register your business by any local search engines as well as relevant Point of Interest databases.

• Mobile Technology. This is extremely important if your small business has employees who do field work (work outside of the office) or who frequently go on business trips. According to research conducted last year by Aberdeen Group, 48% of nearly 700 respondents stated that the challenge of managing a decentralized workforce was a prime motivation behind investment in mobile business solutions, while 33% stated that the motivation stemmed from trying to reduce operational costs.

• Software as a service (SaaS). On-demand software (also called software-as-a-service or SaaS) may be the perfect solution for many small businesses that are lacking the infrastructure to effectively operate various aspects of a business such to payroll processing, and reporting on sales and marketing. These software applications that are leased over the Web or to mobile devices from an outside vendor. There are also industry-specific SaaS programs designed to help businesses operated more efficiently.

• Proper data security. To be successful these days small businesses need to know how to properly protect any sensitive business data and customer information including as names, social security numbers, pin numbers and access codes. You can do this by installing up-to-date anti-virus software on all computers, setting up a corporate firewall, securing your mobile devices, and making sure that you have a reliable method of data backup.